.SERVICES - Casinos
One dozen Atlantic City casinos are competing for the
public’s business. What typically separates businesses from
their competitors is the level of customer service provided
to their guests. Within the casino property there are
innumerable employee positions that have direct contact with
guests. Our quality assurance observation data is recorded
on weekly, bi-weekly or monthly basis for:
Bell Services
Cage Cashiers
Casino Dealers
Communications
Hotel Cashiers
Marketing Operations
Poker Dealers
Poker Seating Controllers
Slot Attendants
Restaurants
Valet Attendants |
Bus Greeters
Casino Customer Services
Casino Floor Servers
Front Office
Lounges
Parking Cashiers
Poker Lounge
Race Writers
Slot Change Cashiers
Security personnel |
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